Category: Uncategorized

How we’re building our remote culture as we build Slite

How we’re building our remote culture as we build Slite This post was originally published on the Slite blog. I recently attended a meetup of CTOs of small and larger startups. When asked about our biggest challenge, we were all aligned: hiring the right people. Then, when asked about remote work, I was the only one open to building a distributed team. At first, I couldn’t…

Top 6 Live Chat Support Skills for Email Support Pros

Delivering high quality customer service through live chat requires, as Liam Neeson might say, “a very particular set of skills.” Build on the email support experience you already have with these top live chat support skills. In the video above I walk through 6 core chat skills and how to apply them to improve your live chat support delivery: Managing the conversation Increasing your speed…

Release Radar · May 2018

You may have noticed many were a lot of great open source releases this past month. Here are a few of our favorites. mitmproxy 4.0 mitmproxy is a versatile and interactive man-in-the-middle proxy for HTTP and HTTPS traffic, letting you inspect, modify, and play back web traffic. The latest release, mitmproxy 4, sees substantial speed increases and other improvements, such as new keybinding configuration and…

Ongkang-Ongkang Kaki Dapat Gaji Dollar

Ilustrasi: Diperankan oleh model. Thanks to Unsplash. Ongkang-Ongkang Kaki Dapat Gaji Dollar Para pekerja remote seringkali menjadi bahan olok-olok atau gunjingan tetanga. Penyebabnya adalah gaji mereka yang relatif tinggi, mayoritas di atas UMR, bahkan tak jarang ada yang setara atau melebihi tunjangan para pejabat Badan Pembinaan Ideologi Pancasila (BPIP), sedangkan mereka tidak pernah pergi ke kantor. Hal ini membuat para tetangga bertanya-tanya, bahkan tidak sedikit yang…

How to elevate design in large companies

Have you heard about the design revolution taking place in the world’s most successful organizations? Increasingly, major companies like IBM and Cisco are using design principles to help them address market challenges. A design mindset encourages an innovative approach to finding more effective solutions to these challenges. In our latest Fireside Chat, influential design leaders Aarron Walter, Arin Bhowmick, Sherie Masters, and Matt Cutler discussed…

Remote Working Productivity Habits

Remote Working Productivity Habits Remote working adds a new dimension of flexibility to your professional life. In a traditional office, you’re bound to the routine instituted by your surroundings — when you arrive, when you leave, when you take breaks. In a remote workplace, these choices are largely yours. This flexibility is invaluable; it enables people with other obligations (children, family, side businesses, hobbies) to remain in…

When is it worth using a remote team of developers?

When is it worth using a remote team of developers? #1 When you have a small, short project Test out the idea of using a remote team on a small project. Perhaps something that you’ve been meaning to get around to, but just haven’t had the time or resources. #2 When you don’t want to spend time or resources hiring someone Many developers are expensive…

Coming Soon for Top Rated Freelancers and Agencies on Upwork

[unable to retrieve full-text content] What’s new for top talent on Upwork? Here’s a look at some of the programs that have recently rolled out as well as other initiatives currently in development to help you be more successful. The post Coming Soon for Top Rated Freelancers and Agencies on Upwork appeared first on Upwork Blog. Source: Upwork’s Blog Coming Soon for Top Rated Freelancers…

Should You Work Remotely?

Should You Work Remotely? On the face of it, remote working looks like an easy win for both management and their employees. For management, lower staff turnover, reduced overheads, higher engagement and increased productivity are all touted as reasons for the rolling out of work-from-home programmes to certain groups of employees. And for employees the benefits are also equally clear. No commute, independent prioritisation of…

Monday Muscle: Summer office hours

Monday Muscle: Summer office hours The tip/tool/inspiration to start your week strong. Photo by Georgie Cobbs on Unsplash While working from home isn’t a new concept, many companies have introduced ‘summer hours’ for employees. Summer hours can be interpreted differently but in this scenario, we’re talking about employees having the ability to work from home a bit more than usual during the summer. Working remotely can be beneficial…

Are You Ready to Work From Home?

Are You Ready to Work From Home? The House of Representatives of the Philippines recently approved the Telecommuting Act of 2017(HB 5630). If this bill gets passed into a law, it will allow employers to give their employees the option to work from home. This could be one of the most popular bills for today’s working class Pinoys but aside from the obvious, what major shifts…

Webinar: The Need for Universal Identity Management with 451 Research

Recently 451 Research’s Principal Analyst Garrett Bekker and Auth0 CMO Lewis Carpenter sat down to discuss solutions to the fragmented identity and access management marketplace. A variety of solutions aim at solving authentication and authorization, but each tend to focus squarely on a single audience, whether it’s consumers (B2C), business partners (B2B), employees (B2E), or IoT devices. This siloed approach makes the process both confusing…

How Social Login Can Pave the Way for a Digital Shift in Grocery

With its 2017 acquisition of Whole Foods, Amazon is changing the competitive landscape in grocery. Now backed by the latest technology, Whole Foods recently announced an overhaul of 90% of its operations, replacing legacy systems with digital ones. In order to remain competitive, other grocers must follow suit. For small or medium-sized grocers, undergoing a digital transformation can be daunting. In essence it is a…

The Digital Bromad: How Toxic Masculinity Thrives Abroad

The Digital Bromad: How Toxic Masculinity Thrives Abroad Skype calls in cafes without using headphones. Crushing it, killing it, destroying it. Entitled and arrogant. Crossfit. Meet the digital bromad. The digital nomad life means flexibility and freedom for those carving out a location-independent career. Web developers, copy editors, online marketers, or graphic designers can leave behind the nine-to-five grind to travel the world, laptop in hand…

Si loin de toi…

Une équipe qui fait plaisir à retrouver ! (Ils ne surjouent presque pas :-P) Si loin de toi… L’équipe de Malt a la particularité d’avoir dès le début été répartie sur plusieurs villes. Sur Paris et Lyon tout d’abord, et depuis un an sur Madrid. Et pourtant, nous travaillons tous les jours ensemble. La partie lyonnaise de l’équipe, dont je fais partie, est déjà habituée à travailler principalement…

專題|團體報告不麻煩!學會遠端工作的3大優點

專題|團體報告不麻煩!學會遠端工作的3大優點 Inc雜誌的專欄作家Kat習慣遠端作業,她整理出了遠端工作的3大好處,既能保持私人生活,又能維繫團隊合作。 原文刊登於1111 團體報告不麻煩!學會遠端工作的3大優點- 台大專區文:陳建銘 (Medium) 如果開設一份問卷,有關於大學生最討厭的作業是什麼?團體報告絕對榮登榜首。對於相對獨立的臺大生而言,最讓人頭痛的學期任務非團體報告莫屬。不是期中考、期末考,擅長考試與寫報告的臺大…www.jobforum.tw 如果開設一份問卷,有關於大學生最討厭的作業是什麼?團體報告絕對榮登榜首。對於相對獨立的臺大生而言,最讓人頭痛的學期任務非團體報告莫屬。不是期中考、期末考,擅長考試與寫報告的臺大學生,其實內心都潛意識排斥與他人合作,因為必須不斷與其他同學協調時間、工作分配,都讓臺大生煩惱不已。 Inc雜誌的專欄作家Kat習慣遠端作業,她整理出了遠端工作的3大好處,既能保持私人生活,又能維繫團隊合作。了解這些好處之後,一舉解決臺大人最惱人的團隊合作困境! 「1下」拍手:到此一遊,留個記錄吧。「2-5下」拍手:表示你支持認同此文章。「5-15下」拍手:表示你想要我未來多寫這類的文章!「15-49下」拍手:我想這是表示你很想按五十下,那就一直按著吧! 1. 善用視訊會議,排除冗餘時間 習慣了見面聚會,集體開會討論報告的效率真的比較好嗎?實體見面首先就需要花費不斐的溝通成本,如團隊成員共同可以見面的時間、恰當的地點;直到解決了線下會議的必要條件,又要面對團隊成員姍姍來遲,常常可見約定的時間已到,卻無任何人準時抵達的荒謬場面。經常可見團隊成員在團隊群組裡因為各種理由遲到、早退,甚至不到,實體會議的效率可真令人不敢恭維。 因此,人手一機的時代,只需要一部智慧型手機和耳機,何不利用視訊會議,輕鬆達成線上開會的目標?僅僅語音通訊不足以集中注意力,因此必須利用視訊,讓團隊成員透過Skype、Line、Facebook等通訊軟體協助大學生快速進入狀態。 如此一來,免去了實體會議所需的交通與時間成本,敲定線上會議的時間也將大幅加快;同時還可以迅速查閱手邊資料,令團體報告的討論更順暢。 2. 區分工作時段,避免成為工作狂 大學生課外時間非常充分,往往會尋求社團、打工等填補課餘時段。然而若是時不時因為課堂要求,卡住了完整的課餘時間,是否有些不方便呢? 學會遠端工作以後,要記住的是遠端作業儘管沒有時限要求,除了線上會議的時間以外,似乎都可以作為工作時間。然而這並不是健康的工作心態,兼顧課業與課外嘗試,才是精準高效的學習與工作態度。 一定要劃分出工作與娛樂時段。碎片化的時間管理是現代人習以為常的現象。遠端工作雖然有助於團隊溝通,卻也讓工作與私人生活的界線模糊化。因此留出時間給自己,將會強化遠端作業的效能。 3. 嘗試一對一溝通,增進工作效率 也許有人會提出不同意見,認為實體會議才是真正具有高效又能加深人際聯繫的方式。尤其對於大學生更是如此,有趣的作業內容、帥氣/美麗的通識課同學,若是僅僅透過線上多人會議,豈不是顯得生疏? 試試看一對一的視訊或語音聊天!藉著討論團體作業的內容,約定下一次的雙人溝通時段,可以先發送引人注目的照片、音樂連結,作為陌生開場的話題,替約定好的內容討論設定一次良好的開局。 如此一來,不僅能加快團體報告討論的效率,也許還能發現不錯的朋友,甚至是開始修習戀愛學分也未可知呢。 參考資料:themuse 延伸閱讀 編譯|開放辦公室生存指南 5招秘訣讓同事都喜歡與你共事開放辦公空間成為潮流:寬敞明亮的共用桌面、永遠充滿食物與零食的吧檯⋯⋯如何自在地使用開放空間又不打擾同事?medium.com Source: Medium:Remote Working 專題|團體報告不麻煩!學會遠端工作的3大優點

11 ways to help you source remote IT projects

I have been working mostly online for more than 6 years. Recently a friend of a friend asked for my advice on how to expand globally his company and offer remote IT services. This is what we discussed. 1. Create a portfolio website. List all the products and/or services that you can provide and present your expertise. It is very important to have a web…

5 Lessons for Long Term Remote Work Travel — The 30 Day International Bleisure Test

5 Lessons for Long Term Remote Work Travel — The 30 Day International Bleisure Test My office for a week while working in Panama. For 20 years it’s been a dream of mine to be able to live in a foreign country and work full-time anywhere in the world. I’ve made several lame attempts at this over the years but I was missing a key component to successfully do…

Life Lessons You Learn While Traveling

Life Lessons You Learn While Traveling Traveling can be terrifying. If anyone says it’s not, just go ahead and assume that they’re full of it. But that fear shouldn’t stop you from living, because learning and growth lie right outside of our comfort zones. We learn some of our greatest life lessons from travel. Each country, each city, each person — they all have a different story…

Finding the Right Workspace for You in Hong Kong

Finding the Right Workspace for You in Hong Kong A freelance marketing professional developing a digital marketing strategy for an up and coming startup. A genius software developer and brilliant salesman with the next big idea but no garage to make it happen in. An author whose flat just proves to be uninspiring and claustrophobic. A solopreneur who flew in for a few days to meet…

Let’s Challenge the Eight-Hour Workday

Let’s Challenge the Eight-Hour Workday Photo by noor Younis on Unsplash Two generations ago, our grandparents wouldn’t have even contemplated the abolition of the traditional eight-hour workday. It was the norm to spend several years, perhaps even an entire career, at the same company, with benefits and pensions to boot. There was a time to arrive, a time to leave, and those hours were respected; never…

What Colocated Teams Can Learn From Remote Teams

What Colocated Teams Can Learn From Remote Teams For most of its history my engineering team has been colocated. We’ve had a strong, local team culture of pairing frequently, collaborating in our cubical area, and often eating lunch together. However we’ve recently had to reevaluate our culture and processes when we found ourselves temporarily distributed. Our largely in-person culture didn’t quite hold up as well for…

4 reasons to NOT work remotely

4 reasons to NOT work remotely Last week, we looked into why you should work remotely (the main reasons are five). Although remote work is great for most people, there are also negative sides of working remotely. We want you to make the right choice for you so this week we discuss the reasons why you should not work remotely. 1. It’s up to you to…

Most Upvoted Tools & Resources for Digital Nomads on Nomadpick

Most Upvoted Tools & Resources for Digital Nomads on Nomadpick Nomadpick is a curated list of resources and tools for Digital Nomads, Travelers, Backpackers or anyone who is always on the move. Resources to help you find cheap flights, accommodation, coworking spaces to work from, plan your trip, get inspired and much more. Here are the most upvoted tools & resources till now from each category…

Most Upvoted Tools & Resources for Digital Nomads on Nomadpick till now

Most Upvoted Tools & Resources for Digital Nomads on Nomadpick till now Nomadpick is a curated list of resources and tools for Digital Nomads, Travelers, Backpackers or anyone who is always on the move. Resources to help you find cheap flights, accommodation, coworking spaces to work from, plan your trip, get inspired and much more. Here are the most upvoted tools & resources till now from…

Managing a Remote Team with High Performance

Managing a Remote Team with High Performance According to the latest researches, in the next few years the process of project management in companies will change a lot. The main trends will be a wider use of analytics and Agile principles, a great impact of artificial intelligence, large-scale integration of various fields of activities and, of course, an increased number of remote teams. Today more…

5 Reasons to Let Your Team Work Remotely

5 Reasons to Let Your Team Work Remotely If several years ago remote work was a pipe dream for most employees, today more and more companies are leaning towards this approach. Development of technologies, companies growth, high level of competition and other market conditions not only provide us with more opportunities, but also dictate new requirements for company management. According to the last researches, remote teamwork…

Weeknotes 10

Weeknotes 10 What did I learn? Wednesday was a Cardiff day (Wednesdays are typically good days to catch me in Cardiff BTW). I had a good chat with Ena Lloyd and and Sara Woollatt from the WAO Good Practice Exchange about data, organisational culture and the Ladder of Data Awesomeness. There is clearly a renewed interest in the public sector in Wales (and across the UK)…

Could Goa Become the Next Hot Digital Nomad Destination? (New Developments 2018)

Could Goa Become the Next Hot Digital Nomad Destination? (New Developments 2018) Goa, with its long-held history of attracting backpackers, hippies, and vagabonds galore, is the sort of place a digital nomad would love to love. Between the smattering of beautiful beaches, quirky culture, and affordable cost of living, Goa has kept up a glowing reputation as one of the safest and most accessible places…

How to Work Remotely, and Successfully

How to Work Remotely, and Successfully Working from home may sound like a dream-come-true for some, but it’s not all about relaxation. Are you up for the challenge of staying on-task while away from office? By Liz Hall Before hitting that “apply” button, it’s always best to compare a company’s offered benefits against your own set of job-happiness requirements. For example, if having the ability…

Month 9 Recap: Lima

Month 9 Recap: Lima I just finished my 9th month of Remote Year. I am officially 75% of the way done with my year abroad. #waitwhat Can you believe it? Part of me feels like the time has flown and I left just a month or two ago. Another part of me looks back thinking about Month 1 in Split, Croatia and it feels like 3…

Setting boundaries with your clients

A big part of being a freelancer is being good with people. They say that you don’t know who the people you know know. That means you have to spend a big chunk of your time on the lookout, or at least on your best behavior. When you’re introduced to a potential client by a friend or palleague (a colleague who’s also your pal), there’s…

Templates vs. custom solutions: which is best for your client?

It’s one of the most common questions we receive from clients in early stages of the project, and we’re sure it’s one you have to field just as often: what’s the right design choice for my website—a template or custom solution? And as much as we’d like to always say the latter (more design work for us!), our job as UX practitioners is to craft…

How to Keep Your Distributed Teams Connected

How to Keep Your Distributed Teams Connected Daniela Luzi Tudor, CEO of WeConnect Recovery, explains how to maintain culture and share knowledge. For all of the advantages a distributed team can offer — flexibility, diversity of ideas, reduced facility costs — it can also create problems, particularly related to communication. That’s a limitation that Daniela Luzi Tudor understands all too well. The co-founder and CEO of WeConnect Recovery, a…

Managing Distributed Teams

Managing Distributed Teams I attended a very good meetup about distributed teams today and I thought I’d share some takeaways. The meetup was organized by San Francisco Engineering Leadership Community , which has been putting together surprisingly good panels and audiences lately. Anyway, here are my notes from the discussion. Distributed “water cooler” conversations I’ve worked with distributed teams that were friends before becoming a team,…

People who get hired don’t get hired

Recently a number of my friends in the industry have been applying for new jobs. Some get those jobs, and some don’t, but they’re all insanely talented. I noticed a trend in the people who got the jobs: They had all been shot down in the past. A majority of people don’t get every single job they apply for. In fact, I’ve never met a…

HOWTO: Do Great Work Anywhere

Write Well and In Detail Regardless of profession: As soon as you leave an office or conference room, your ideas go with you. High-quality, detailed writing is the only way to stay present long after you’re gone. I was once embedded in a partner’s product team as they worked with new offshore developers on the next release of their flagship software. Product followed the process they’d…

Why the Government’s New Data on Freelancing Misses the Mark: Stephane Kasriel

[unable to retrieve full-text content] The Bureau of Labor Statistics (BLS) just released its first look at contingent and alternative employment arrangements in 13 years. While more data is always welcome, Upwork CEO Stephane Kasriel says the government’s data may miss the mark — and that puts everyone at a disadvantage, including freelancers and the government itself. The post Why the Government’s New Data on…

Como rodar um Design Sprint Remoto? Bate-papo com a UXLab

Como rodar um Design Sprint Remoto? Bate-papo com a UXLab No Design, o trabalho remoto já é uma realidade em milhares de empresas, ao mesmo tempo é um assunto cheio de tabus em muitas outras. Sessões de co-criação remotas estão na ponta desse movimento e esse assunto desperta curiosidade e perguntas até mesmo em ambientes inovadores. Batemos um papo com o Andrei Gurgel da UXLab sobre…

Survival Guide for Working Remotely

Survival Guide for Working Remotely I’ve written before about the fact that I work remotely, from my home. A lot of times I get comments ranging from “that must be perfect!” to “so, how much do you actually work,” from friends and family members. I’ve gotten used to them and have my standard responses. Lately, however, the conversations have begun to shift. As more and more…

Reflecting on five years at Basecamp

Back when I was a kid, they called this place 37signals. 👴👋👽 This week I celebrated my fifth year around the sun at Basecamp. For a lot of people that’s probably not a big deal, but for me it kind of is — it’s by far the longest I’ve ever been at any one job (my previous record was ~3 years). That got me wondering — what’s so different…

Phishing Attacks with Auth0? Facts First

A security researcher working for another company recently published a blog post stating that they could potentially perpetrate a phishing attack targeting users of a website that uses Auth0 authentication. Let’s explore the mechanism behind this theoretical phishing attack, the prevalence of social engineering scams in today’s tech industry, and what companies and their users can do to better protect themselves. What is Phishing? Phishing…

Nonprofit MiVoz Hopes to Upgrade Democracy with Auth0

Trusting elections is tough when more than two-thirds of Uruguayans surveyed believe that their politicians are corrupt, nonprofit MiVoz sees an answer in injecting innovative technology into the election process. “The political part of our society is really old — 200 years. We were thinking that the main reason democracy exists is so that people can really feel that they are living in the society…

Remote Work — Work everywhere in the world

Remote Work — Work everywhere in the world New Remote job available: ROS Platform Engineer — Remote You will integrate the Aeolus operating platform with ROS. You will: develop the software foundation for implementing robot behavior, contribute to the improvement of use of ROS tools for the software foundation See more #remotejobs#remotework#remote#API#jobs#onlinejobs#telecommute#work#everywhere#telecommute#softwareengineer#worldwide#working Source: Medium:Remote Working Remote Work — Work everywhere in the world

What a Day in the Life of a Digital Nomad Looks Like (and What it Really, Really Doesn’t)

What a Day in the Life of a Digital Nomad Looks Like (and What it Really, Really Doesn’t) When you first started hearing from digital nomads on the road, you were told stories of working from laptops on the beach, lazing away by the pool, and exploring new cities week after week. They painted pictures of pure bliss and making easy money while vacationing around the…

Keeping Your Remote Workers Happy

Keeping Your Remote Workers Happy Photo by Csaba Balazs on Unsplash Managing virtual staff members can be both a blessing and a challenge, and if you’ve had experience in this realm of the startup world then you most likely have some personal anecdotes that attest to this. The positive points, which are much easier to identify than their negative counterparts, are the reasons why many employers are…

Living, Learning and Working on the web

Living, Learning and Working on the web Hello, I’m Divshal and currently studying the course Cyber Security and Behaviour and undertaking the unit of Living, Learning and Working on the web which is a perfect fit for the title of this reflection blog. My motives for taking this unit was to have an engaging experience in studying online, which I myself thought was way easier than…

May 2018 product updates

[unable to retrieve full-text content] In May, we introduced the GitHub Changelog—a chronological list of user-facing changes to our platform. Subscribe to the changelog or follow the official GitHub Changelog Twitter account to read about updates as they happen. Here’s a complete list of last month’s releases: Global node IDs become an official part of REST API v3 Request an archive of your user-owned repository…